Verkkothe synthesis of patient advocate voices with gp voices was essential to informing a model that captures the ‘real world’ understanding of pcc.

Verkkoif nursing students play their roles judiciously, they can make a positive and lasting impact on patients' lives.

Nurses interact more with patients.

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Verkkopatient advocacy, acting on behalf of patients’ unmet needs, is fundamental to nursing, and the perception of the need for advocacy motivated this.

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